Shipping Policy

New Zealand

Delivery in New Zealand is free for orders of $100 or more. There is a fee of $7 per order for purchases under $100.

Orders are processed when credit card authorisation has cleared. Packing and shipping is done Monday-Friday. Orders are shipped using New Zealand CourierPost. All orders are shipped within 1-3 business days and the items are normally delivered within New Zealand 1-3 days after you have received notification that your purchase has been shipped. Delivery is Monday-Friday, not including weekends or Public Holidays. If delivery is to a rural address delivery may take a day longer.

We use NZ CourierPost’s Track & Trace service which requires a signature on receipt. If a signature is received from the delivery address (it may be someone other than yourself) then it is evidence of delivery. For a rural delivery address a signature on receipt is not required. We are unable to deliver to a Post Office Box.


Australia

Delivery in Australia is $15 (NZD) per order. Orders to Australia must be a minimum $100 (NZD). The actual price that you are charged on your credit card will depend on the exchange rate used by your bank at the time of purchase and any other charges your bank makes for overseas transactions.

Orders are processed when credit card authorisation has cleared. Packing and shipping is done Monday-Friday. Orders are shipped using DHL Express. All orders are shipped within 1-3 business days and the items are normally delivered in Australia within 3 days after you have received notification that your purchase has been shipped. Delivery is Monday-Friday, not including weekends or Public Holidays. If delivery is to a rural address delivery may take a day longer.

We use DHL Express’s Track & Trace service which requires a signature on receipt. If a signature is received from the delivery address (it may be someone other than yourself) then it is evidence of delivery. For a rural delivery address a signature on receipt is not required. We are unable to deliver to a Post Office Box.


Other countries:

We only deliver to New Zealand and Australia. If you live somewhere else and you want to shop at Gaby’s you’ll just have to come for a visit!


Duties and Taxes:

We charge in New Zealand currency for all orders. For all Australian orders import duty, customs fees and local sales taxes may be charged to you by Australian authorities. You are liable for any such charges and payment of these may be necessary for your order to be released by customs prior to delivery.

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